Monica Vinader
& SC Training
A Luxury Retail Case Study
From London to Hong Kong, discover how Monica Vinader easily creates and delivers engaging training in real-time
Industry
Retail
Company size
200+ Employees
Reach
USA, UK, APAC
Headquarters
London, UK
How Monica Vinader delivers mobile training consistently in the time of COVID-19
As COVID-19 disrupted in-person training, Monica Vinader needed a learning solution to easily reach and connect their global retail teams.
Easily reaching learners in over 25 retail locations across 6 countries with SC Training
Responding to a changing world with real-time course edits deployed with a single click.
Responding to a changing world with real-time course edits deployed with a single click
Admins love the ability to make edits in real-time to keep up with the fast-paced nature of retail and deploy the changes in minutes.
Best-in-class training results with built-in quiz makers, discussions, and healthy competition
Learners love how SC Training (formerly EdApp) uses native smartphone elements like swipes, drag and drop, and match to make training feel more like a game – not work.
Completing courses anywhere in as little as 5 minutes with mobile microlearning
Since SC Training (formerly EdApp) is built for mobile, it’s perfect for Monica Vinader’s shift workers, giving them the flexibility to complete training when it’s convenient for them.
How Monica Vinader achieves 100% completion rates and increased knowledge with SC Training
Monica Vinader has a blended learning solution that accommodates their shift workers, increasing their team’s confidence in product knowledge by 50 per cent, even during the height of the pandemic.
We had to quickly adapt to the new environment and using mobile-first microlearning with SC Training (formerly EdApp) made perfect sense.
How Monica Vinader delivered mobile training consistently during the pandemic
As COVID-19 disrupted in-person training, Monica Vinader needed a learning solution to easily reach and connect their global retail teams. From the United States to the UK, and the Asia Pacific region, Monica Vinader needed to delivers consistent and clear communication, despite changing policies as a result of the global pandemic.
Read on to learn how SC Training (formerly EdApp)’s mobile platform not only enables the luxury jeweler to keep up with new product launches and seasonal promotions but also ensures that their employees are actually engaged.
1. Mobile training makes reaching learners in 25+ locations easy
The jewellery retailer leverages SC Training (formerly EdApp) to reach and connect its dispersed teams across 26 locations in 6 countries. Monica Vinader’s training also needs to be highly engaging, ensuring that their staff are motivated to complete their training and share styling ideas, inspiration, practical uses and successes despite the added challenges of COVID-19.
With high volume stores and boutiques welcoming hundreds of customers daily, Monica Vinader delivers a retail experience that reflects their high standard of customer service.
2. Respond quickly to a changing world with real-time course edits
Monica Vinader uses SC Training (formerly EdApp)’s intuitive course creation tool to quickly and easily create engaging lessons for their dispersed teams.
Admins love the ability to make edits in real-time to keep up with the fast-paced nature of retail and deploy the changes in minutes. This ensures that all of their global team members are up-to-date on best practices, products, and compliance.
3. Spark connection and friendly competition with gamification
Monica Vinader learners love how SC Training (formerly EdApp) uses native smartphone elements like swipes, drag and drop, and match to make training feel more like a game – not work. Learners can compete for top positions on the leaderboard, motivating teams to complete their training first.
4. Complete courses anywhere in as little as 5 minutes
Since SC Training (formerly EdApp) is built for mobile, it’s perfect for Monica Vinader’s shift workers, giving them the ultimate flexibility to complete training when it’s convenient for them. As Monica Vinader learners interact with highly-targeted microlessons, they easily digest and retain key concepts about best practices, products and sustainability practices.
No longer bound by clunky training modules in the back office, workers complete and easily refer back to their bite-sized training whenever they have 5 minutes to spare.
At Monica Vinader, we love using SC Training (formerly EdApp). We've had such a positive response from both our learners and our executive team. It's so quick and easy to create courses and our teams love completing them, too!
Monica Vinader achieves 100% completion rates and increased knowledge with SC Training (formerly EdApp)
SC Training (formerly EdApp) provides Monica Vinader with the tools to create, update, and deliver their training in real-time for their global retail teams to complete at their convenience. As a result, Monica Vinader has a blended learning solution that accommodates their shift workers, increased their team’s confidence in product and sustainability knowledge by 50 percent, and resulted in up to 100 percent completion rates, even during the height of the pandemic.
